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Category: Consumer Support

Understanding Amazon’s Vine Program

July 8, 2019 Caiti Inc Amazon, Consumer Support One comment

UPDATED November 15, 2019. Vine is now available to Brand Registered Sellers, who can have up to 5

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Understanding Amazon’s Early Reviewer Program

July 1, 2019 Caiti Inc Amazon, Consumer Support Leave a comment

What is Amazon’s Early Reviewer Program (ERP)? When you add a new product to your catalog, you are

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Amazon Buyer-Seller Messaging

June 24, 2019 Caiti Inc Amazon, Consumer Support Leave a comment

Buyer-Seller Messaging isn’t just used for Review & Feedback requests. They provide an open forum between you and

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How to Write Feedback & Review Requests

June 11, 2019 Caiti Inc Amazon, Consumer Support One comment

While Amazon does not provide a native solution to setting up an automatic email service, they do send

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How to Get Amazon Product Reviews

May 31, 2019 Caiti Inc Amazon, Consumer Support Leave a comment

The Importance of Amazon Reviews Reviews are many sellers’ bread & butter on Amazon. Good reviews and lots

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Using Customer Reviews and Q&A for Listing Optimization

Customer Reviews and Questions: An Optimization Gold Mine

July 19, 2017 Tiger Paton Advertising, Amazon, Brand Defense, Channel Management, Consumer Support, Optimization 6 comments

When you think about optimizing your product listings, the first thing that comes to mind probably isn’t the

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